HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary 

The Account Executive will focus on new business bookings within our Commercial segment (greenfield accounts with revenues under $500 M) through the creation of sales leads, establishing ongoing rapport and closing business. The ideal candidate will have the drive to breakdown doors and the skillset to help customers understand the transformational value Hacker Powered Security can bring to their business. 

This position will report to the Sr. Manager of North America Commercial Sales.  This is a remote position based in the Northeast territory - Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, or Canada.

If you are looking for a role with significant impact across an organization, and the opportunity to help shape the future of cybersecurity, then this position is for you!

What You Will Do 

• Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPIC and Value Negotiation training

• Responsible for high velocity full sales cycle from lead to close

• Meet and exceed monthly, quarterly and annual sales quotas

• Territory development skills and ability to generate and qualify customer leads

• Conduct online and in person presentations and demonstrations of the HackerOne platform

• Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs

• Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges

• Use Salesforce.com for lead, account, and opportunity management

• Maintain an accurate monthly and quarterly sales forecast

• Properly transition new customers to our Customer Success team

• Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

• Presidents club for top performers

Minimum Qualifications  

• 3+ years of sales experience, selling and closing within the B2B tech space

• Ability to manage a strong sales process using both in person and online presentation tools

• Evidence of over-achievement in past roles in a fast-paced, high-velocity sales environment

• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs

• Experience in working with and leading virtual sales team members to close business

• Excellent written and verbal communication skills

• Strong work ethic and attention to detail

• Competency with Salesforce.com and Outreach

• This is a remote position. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications 

•  Experience in the Internet security market and/or SaaS

Compensation Bands: Base Salary (50/50)
Tier Guide

Tier A: $90k - $1120k

Tier B: $81k - $101k

Tier C: $76k - $95k

#LI-Remote

#LI-KL1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

HackerOne is looking for a Senior Technical Customer Engagement Manager to join our team and help some of our largest customers run their hacker-powered security assessments. This role entails the comprehensive management of HackerOne Assessment projects, including interfacing with clients and leading internal initiatives to bolster HackerOne Assessments' capabilities. As a Senior Technical Engagement Manager, you are the owner of end-to-end delivery of HackerOne Assessment engagements. You will work closely with customers to scope, plan, source, schedule, and report on security assessment engagements. You will be an active participant in strategic business decision-making and ownership in establishing security testing standards to expand the capabilities of HackerOne Assessments. 

This is a technical delivery, individual contributor role and reports directly into the Senior Manager, Technical Engagements. The job can be performed remotely, but does require availability based in EMEA/UK hours.

What You Will Do

• You will lead the effective and efficient delivery of large, complex security engagements. These including HackerOne Pentests, HackerOne Challenges, attack surface reconnaissance, and more.

• Scope technical engagements based on customer and testing needs.

• Find creative solutions to conduct optimal security testing in the face of situationally unique limitations.

• Train and educate your teammates on your security specializations and expertise.

• Develop testing program plans for HackerOne technical engagements that align with customer goals and drive desired outcomes and results.

• Maintain, enhance and develop testing methodologies for various different types of attack surfaces.

• Represent HackerOne’s Assessment delivery process and methodologies to customers’ business leaders and executives.

• Build relationships with key stakeholders both internally and within customer organizations 

• Source engagements from an extensive and growing network of world-class security talent.

• Work independently to manage multiple customer engagements in different delivery phases, alongside developing scalable efficiencies.

• Ensuring quality and technical accuracy for all customer deliverables produced during an engagement.

• Present technical findings and vulnerability details to our customers’ business stakeholders during wrap-up calls.

• Maintain accurate activity documentation and communication with cross-functional teams.

Minimum Qualifications  

• 5+ years information security industry experience in penetration testing or or relevant experience in the cybersecurity field

• 3+ years in a customer-facing role in cybersecurity

• You are a passionate expert in cybersecurity and have security testing specializations and expertise

• A background in ethical hacking/pentesting on bug bounty programs

• Comfortable working cross functionally with the common goal of customer value driving interactions 

• Expertise in various penetration testing methodologies

• Possess an energy for change and default to action vs. inaction

• A desire to mentor colleagues and collaborate with leaders inside and outside immediate team

• Demonstrated ability to translate complex technical concepts into language that is understood by non-technical audiences

• Motivation to achieve company wide OKRs and KPIs with ownership of results

• Must be based remotely in UK or Ireland. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Public contributions to and/or achievements in the security community (CVEs, bug bounty recognitions, maintainer of open source tooling)

• Relevant offensive security certifications (eg: OSCP, OSCE, CEH, CompTIA Security+)

Compensation Bands:
UK: £72k-£80k GBP

Ireland: €72-€90k Euros

#LI-Remote

#LI-HM1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

HackerOne has been leading the Hacker-Powered Security category for years. Now, Hackerone is driving its platform strategy and enterprise GTM model forward. We are looking for a relationship building and highly motivated Account Executive to help us.

The Account Executive will focus on new business bookings within our Enterprise segment (greenfield accounts with revenues over $500 M) through the creation of sales leads, establishing ongoing rapport and closing business. The ideal candidate will have strong technical knowledge, the ability to effectively communicate over the phone, through email and face-to-face, and shown success in operating with fast-paced sales cycles.  

HackerOne offers a clear career path with plenty of opportunities to learn and grow. This position will report to the Director of North America Enterprise Sales.  This is a remote position based in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont.

If you are looking for a role with significant impact across an organization, and the opportunity to shape the future of cybersecurity, then this position is for you!

What You Will Do

• Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPIC and Value Negotiation training

• Responsible for high velocity full sales cycle from lead to close

• Meet and exceed monthly, quarterly and annual sales quotas

• Conduct online and in person presentations and demonstrations of the HackerOne platform

• Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs

• Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges

• Use Salesforce.com for lead, account, and opportunity management

• Maintain an accurate monthly and quarterly sales forecast

• Properly transition new customers to our Customer Success team

• Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

• Presidents club for top performers

Minimum Qualifications  

• Net new enterprise software or web technologies sales experience selling to a technical audience

• Experience selling to C-suite leaders; understanding their business objectives and positioning solutions as key contributors to their success

• Experience working in the Internet security market

• Ability to manage a strong sales process using both in person and online presentation tools

• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment

• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs

• Demonstrates a proactive and results-driven mindset, taking ownership of tasks with a sense of urgency and displaying a high degree of autonomy

• Competency with Salesforce.com, Google Apps, MS Office

• Must be based remotely in US. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Experience selling to CISOs

• Experience working in an environment that uses Command of the message and MEDDPICC as their core sales methodologies

Compensation Range

Tier Guide

• Tier A: $106K – $132.5K • Offers Equity • Offers Commission

• Tier B: $95.4K – $119.3K • Offers Equity • Offers Commission

• Tier C: $90.1K – $112.6K • Offers Equity • Offers Commission

#LI-Remote

#LI-KL1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Remote: Based in Germany

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

We are seeking a results-driven and experienced Senior Manager of Sales to lead our sales efforts in the DACH and Benelux regions. Reporting to the Senior Director of Sales - EMEA, the Senior Manager of Sales will be responsible for driving revenue growth, building and managing a high-performing sales team, and expanding HackerOne's presence in the DACH and Benelux markets.

What You Will Do 

• Develop and execute strategic sales plans to achieve revenue targets in the DACH and Benelux regions.

• Build and manage a high-performing sales team, including hiring, training, coaching, and performance management.

• Establish and maintain strong relationships with key customers, partners, and stakeholders in the region.

• Identify and pursue new business opportunities, including enterprise accounts, government agencies, and strategic partnerships.

• Collaborate with cross-functional teams, including marketing, customer success, and product, to drive customer acquisition and retention.

• Provide accurate sales forecasts and reports to senior management, highlighting key performance metrics and areas for improvement.

• Stay informed about industry trends, competitor activities, and market developments, and adjust sales strategies accordingly.

Minimum Qualifications  

• 7+ years of experience in SaaS enterprise and commerical sales, with a track record of exceeding revenue targets

• Experience managing a sales team, including hiring, coaching, and performance management.

• Strong network of contacts and relationships in the DACH and Benelux regions, particularly in the technology or cybersecurity industry.

• Excellent communication, negotiation, and presentation skills.

• Proven ability to develop and execute strategic sales plans, including territory planning, pipeline management, and forecasting.

• Self-motivated, results-oriented, and able to thrive in a fast-paced, dynamic environment.

• Fluent in English and German.

• Must be based remotely in DACH. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications 

• Experience working in the cybersecurity industry or selling cybersecurity solutions.

• Previous experience working with remote or distributed sales teams.

• Proficiency in additional languages such as Dutch or French.

• Previous experience selling into the Benelux region

Base salary:

100,000- 124,000 EUR

#LI-Remote

#LI-MR1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Bug Bounty Support and Continuous Innovation 

Position Summary

Are you excited by shaping the future of a business-critical engineering team in addition to the Engineering department as a whole? Are you energized by empowering your reports, understanding their motivations, and cultivating their skill sets? Are you inspired by guiding your team to deliver high business impact through engineering consistently? 

We're actively seeking a skilled leader to spearhead our Bug Bounty engineering team in meeting the high demands from our global customers, handling escalations, and adeptly managing expectations. We're looking for someone with outstanding communication skills who can effectively navigate challenges while ensuring our customers feel valued and supported. It's crucial to note that this role will require balancing customer needs with the limited capacity of our engineering team. If you're passionate about delivering exceptional customer experiences while driving innovation within a dynamic environment, we encourage you to apply and be part of our team!

At HackerOne, we believe in a growth mindset and investment in engineering skill sets. We're highly collaborative and continuously iterative, working closely with Designers, Product Managers, and stakeholders across the entire organization. We value robust technical architecture alongside amazing product experience. As an Engineering Manager, you’ll steward these values and add your own flavor to the mix.

What You Will Do

• Empower a team of engineers with varying levels of expertise and domain experience to achieve a high level of efficiency, quality and consistency.

• Expand the team through hiring and onboarding.

• Collaborate extensively with stakeholders across the entire company. You’ll find yourself working most closely with Product, Design, your fellow engineers, and our most strategic customers, but will need strong relationships with all departments to be most effective.

• As part of an engineering leadership team that punches far above its weight, you’ll dive into projects that influence the processes, efficiency, and development of HackerOne’s Engineering department.

Minimum Qualifications  

• 6+ years managing software engineering teams

• Strong stakeholder management skills

• Proven track record of delivering within time and budget constraints

• English fluency

• Must be based remotely in Canada, Eastern Time Zone. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Experience in customer support desk roles and/or organizations

• Experience with any technologies in our main stack: PostgreSQL, Rails, GraphQL, Apollo, React

Compensation Bands:

Canada: $160-200k CAD

#LI-Remote

#LI-HM1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

This job reports to a manager in-region and must be based remotely anywhere in the UK and Ireland.

Position Summary

HackerOne is seeking a dynamic individual with a passion for Information Security to join our Technical Services team. As a Security Analyst, you will gain hands-on technical experience and exposure to some of the world’s best hackers while delivering high-impact vulnerabilities to the top bug bounty programs in the industry.  

This role requires excellent communication skills, intellectual curiosity, and drive to acquire the technical skills you’ll need to ensure every valid bug report is reproducible and provides value to HackerOne customers. 

What You Will Do

• Evaluate assigned vulnerability reports submitted by hackers to determine the validity, risk and severity to HackerOne customers

• Collaborate with hackers to address missing information from reports as well as educate the HackerOne community members when reports are invalid

• Compose a technical summary for each valid report that includes clear and concise details regarding the impact, steps to reproduce and remediation advice

• Ensure clear and efficient communication between hackers and customers

• Proactively identify and solve issues, as well as accept and quickly respond to delegated work; as we are distributed, being able to win as a team to solve problems is critical to our success

Minimum Qualifications  

• Proven experience with vulnerability disclosure and bug bounty (experience managing a bug bounty program is a plus but not required)

• Strong technical knowledge of OWASP top 10

• Comfortable using security testing tools including Burpsuite 

• Excellent written and verbal communication skills

• Experience using frameworks such as CVSS

• Self-motivated and able to manage your time and energy output while maintaining a consistent and sustainable operational rhythm

• English fluency

• Must be based remotely in the UK. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

UK Compensation Range:

£49.6K – £55.4K

#LI-MR1

#LI-Remote

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary
Are you passionate about crafting robust, enterprise-level solutions? Do you feel confident in a business support role, working hand-in-hand with customer success managers and working on the most pressing issues? Our Bug Bounty Support team is expanding, and we are seeking a skilled engineer who thrives on the complexities of seamless integrations, scalable automations, and intuitive features customers will love. We're aiming to create the best possible environment for our enterprise customers, and we are looking for passionate engineers who have customers' success at heart.

Your work will go beyond code. You'll master the entire stack, building elegant solutions for our platform. We value proactive individuals who take full ownership of projects, translating business needs into exceptional results. If you want to see the real-world impact of your contributions and help shape the future of HackerOne, this is the role for you.

What You Will Do 

• During your first 90 days, you will meet your fellow Software Engineers, learn our codebases and enterprise products and start hands-on coding. You will pair with more experienced team members to work together on some of the tasks and start to deliver independently.

• Your experience from here is yours to own. From leading important new projects to working hand in hand with our principal engineers and designers!

• Long term, you will: 

  • Work as a project lead together with stakeholders, designers and product leaders

  • Build, ship and maintain highly-available, performant and durable features focused on (but not limited to) enterprise customers of our platform

  • Work with your team to deliver key results for impactful objectives

  • Be a part of cross-squad initiatives

  • Mentor and be mentored by other engineers

Minimum Qualifications 

• 8 years of experience as a full-stack engineer

• Experience in a business support role for enterprise customers

• Experience with working in a Product or SaaS company

• Experience with mentoring and up-leveling engineers

• Documented experience leading technical projects through all phases of the Software Development Lifecycle

• Must be based remotely in Canada, Eastern Timezone. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications 

• Experience with:  Ruby on Rails, ReactJS and TypeScript, generative AI, ElasticSearch / OpenSearch, GraphQL

Compensation Range:

Canada: $128k-$137k CAD

#LI-Remote

#LI-HM1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Remote, Based in India

Kindly Note: This role is a night shift and you will be required to work 10.30pm -7.30am IST Monday to Friday with a 1 hour lunch break. Please not apply if you are not able to commit to these hours.

Position Summary & Mission Statement

Support Agents handle inquiries from external and internal stakeholders through a support portal, providing essential and high-quality assistance to all HackerOne Users. 

Provide world-class support through listening to & educating users. We strengthen the HackerOne community by providing honest answers to honest questions, assuming positive intent behind each interaction, and a willingness to find/create solutions. 

This role reports to a Manager, Support & Mediation, and can be performed from anywhere within India.

What You Will Do

• You will handle complex support issues that require longer resolution including high-level payment issues, complex reputation/signal/impact questions, basic platform troubleshooting, unresponsive team concerns, complex payment issues & reach-out process, hacker swag concerns, internal support issues (IP address lookup, etc) how to handle internal support issues with little to no guidance

  • Includes platform integrations troubleshooting and set-up, VPN troubleshooting, API assistance, and platform error troubleshooting

• Route concerns to relevant teams if not applicable to Support & Mediation team

• Seek and get up-to-date information from internal as well as external resources on customer integrations and other technical subjects

• Suggest & create knowledge base updates for Support & Mediation processes (we love documentation!)

• Work with the rest of Support & Mediation team on hacker and customer-related trends and pain points 

• Update other teams on changes in Support & Mediation that may affect them

• Answer platform and ticket questions from lower level-agents and cross-departmental teams

• Occasionally, you may be asked to support in other Support & Mediation ticket queues, such as the core Mediation queue where coverage assistance is needed.

During the first 30 days of your journey on the Support & Mediation Team at HackerOne, you will be provided with one-on-one training, as well as some independent study, of the scope of your role and success measures. Within your first two weeks on the team, you will be actively working in the ticket queue with support from a designated point of contact to assist with any questions. 

Who you are 

• A minimum of 2 years experience technically supporting a SaaS product

• Ability to explain complex technical issues in clear and concise ways (ex: you’re speaking with a customer who does not understand the tech stuff - can you simplify this for them?)

• Strong sense of understanding of the purpose of a user Code of Conduct, confidentiality, and disclosure processes

• A technical background with experience in troubleshooting integrations, SSO, API, etc.

  • Includes platform integrations troubleshooting and set-up, VPN troubleshooting, API assistance, and platform error troubleshooting

• At ease sharing updates that may be perceived as undesirable on emotionally charged subjects such as behavior contrary to the expectations set forth by the HackerOne Code of Conduct or final report outcomes.

• Ability to work efficiently, independently, and calmly during times of high ticket volume

• You are radically empathetic and understand the importance of empathy in all user interactions and how it impacts the user experience and larger business

• Proven ability to create cross-departmental relationships and collaboration cross-departmental collaboration in the resolution of challenges

• You recognize the benefits of following established processes whenever feasible and appreciate the value of suggesting new processes when there is a requirement for improvement.

• You are a team player and happy to jump in where you are needed, whether that’s a busy queue or tricky escalation

• Experience with the following tools and technologies: Freshdesk, Gitlab, Gainsight

• Must be based remotely in India. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

• Kindly Note: This role is a night shift and you will be required to work 10.30pm -7.30am IST Monday to Friday with a 1 hour lunch break. Please not apply if you are not able to commit to these hours.

• The ideal candidate must be able to start at a maximum of 1 month after an offer is extended

• Nice to have: Knowledge of web application security and reading vulnerability reports. 

Compensation Bands: 1,960,000.00 to 2,450,000.00 INR

#LI-Remote

#LI-MR1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Senior Manager, Public Sector Sales

HackerOne is looking for a bright, highly motivated, self-starter with excellent communication and interpersonal skills to lead our Federal Sales Team. The Senior Manager of Federal Sales will focus on developing and executing Sales strategies to drive revenue within Civilian, DoD and Intel agencies. The ideal candidate will have strong technical knowledge, the ability to effectively communicate with multiple stakeholders and shown success in operating with complex Enterprise sales cycles. This position reports to the Vice President of Sales. The ideal candidate has a history of exceeding monthly, quarterly and annual sales targets and at least 5-7 years managing within the federal marketplace. Cyber security industry knowledge is not a requirement but a plus!

THE TEAM

HackerOne is building a world-class sales organization based on methodologies (Command of The Message & MEDDPIC) proven to drive success. We are company builders who aspire to grow both our own skills and the organizational know-how needed to scale our business. Our mission is to expand existing Civilian, DoD and Intel customers to help them run a world class security program by leveraging our products, services and global army of hackers. We are on a mission to make the internet a safer place. HackerOne’s SaaS platform connects our customers with the largest global community of 750k ethical security researchers, to crowdsource security

testing. As companies accelerate their digital transformation and “software eats the world” we expect the security testing market to grow from 6.1 billion USD in 2020 to USD 16.9 billion USD by 2025. With negative unemployment in security, we believe Hacker Powered Security is the only solution to the quickly expanding talent supply gap. 2000 customers including the U.S. Department of Defense, General Motors, Starbucks and Paypal clearly agree. We live our culture and it drives our success.

Your journey

• Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPIC and Value Negotiation training

• Improve the operating/strategic plan and execution that drive new customer acquisition and revenue growth within the Civilian, DoD and Intel agencies

• Player/Coach to recruit, mentor and lead a team of federal sales and business development professionals

• Identify and develop key partners and channels to increase opportunities and drive revenue

• Develops & tracks sales metrics and measures success and identifies areas for improvement

• Continuous strategic and sales process improvement

• Impacts the overall success of the Federal Sales team

Who you are

• 5-7 years of US Federal sales management experience selling software or web technologies to a technical audience (experience in the Internet security market and/or SaaS a plus)

• Ability to manage a strong sales process using both in-person and online presentation tools

• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment

• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs

• Experience in working and leading virtual sales teams to close business

• Experience working with federal partners, ideally with Carasoft 

• Intellectually curious with a committed Customer mindset

• Embraces challenges and thrives in ambiguity

• Able to strategically map accounts and build value propositions

• Excellent written and verbal communication skills

• Evidence of over-achievement in past experiences

• Strong work ethic and attention to detail

• Promote/expand brand awareness and find new business opportunities by "walking the halls" & building relationships with key influencers/decision makers directly to agency end-users and through partners

• Demonstrates a strong commitment to customer success and instill a sense of urgency/accountability for results and high performance standards across the team

• Competency with Salesforce, Google Apps, MS Office

• HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment.

Compensation Range

• $130.9K – $192.5K • Offers Equity

LI-Remote

LI-BS1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

HackerOne is looking for a Senior Manager, Regional Marketing to lead the strategic direction, implementation, and enhancement of marketing endeavors across North America. This role demands a trailblazer who can significantly bolster brand recognition, fuel demand generation, and foster customer engagement throughout the region. The Senior Manager, Regional Marketing, along with their team of three, will coordinate diverse marketing functions, from orchestrating impactful events to cultivating customer relationships and crafting targeted regional campaigns. You will have a direct impact as HackerOne moves into its next stage of growth. 

This role reports directly to the VP of Growth Marketing and is located remotely in the United States.

What You Will Do

• Develop and execute comprehensive regional marketing plans to drive awareness, engagement, and demand generation in North America, aligning with overall business objectives and marketing strategies.

• Lead the planning, execution, and post-event analysis of regional events and conferences, including industry tradeshows, customer conferences, and virtual events, to maximize brand exposure, lead generation, and customer retention.

• Guide and inspire a team comprising of field marketing, customer marketing, and events, fostering their growth and success through exemplary leadership that embodies our core values.

• Collaborate with cross-functional teams, including Sales, Product Marketing, and Customer Success, to ensure alignment and integration of regional marketing initiatives with broader company initiatives and goals.

• Lead the Customer Marketing program to develop and implement strategies for customer advocacy, reference programs, and customer engagement activities, leveraging customer insights and feedback to drive loyalty and retention.

• Manage regional marketing budgets, track expenses, and evaluate ROI to optimize resource allocation and maximize marketing impact.

• Build and maintain strong relationships with key stakeholders, including customers, partners, vendors, and industry influencers, to support marketing objectives and enhance HackerOne's presence in the market.

• Stay abreast of industry trends, competitive landscape, and emerging marketing technologies to identify new opportunities and best practices for continuous improvement and innovation.

Minimum Qualifications  

• 7+ years of marketing experience, with a focus on regional or field marketing in the technology or cybersecurity industry

• Proven track record of planning and executing demand generations; including, regional marketing campaigns and events that drive brand awareness, lead generation, and revenue growth

• 2+ years of management experience

• Experience owning a comprehensive marketing budget 

• Track record of owning and optimizing customer up-sell/cross-sell campaigns

• Strong project management skills, with the ability to manage multiple projects simultaneously and deliver high-quality results on time and within budget

• Strategic thinker with a data-driven approach to decision-making and problem-solving, leveraging analytics and KPIs to measure performance and drive continuous improvement

• Creative thinker with a passion for innovation and a willingness to challenge the status quo to achieve marketing objectives and business goals

• Ability to travel as needed for events, customer meetings, and other business-related activities (estimated travel up to 25%)

• Must be based remotely in United States. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Solid understanding and/or experience in the cybersecurity space

• Previous experience working closely with sales or Sales Development Representative (SDR) positions

• Demonstrated expertise in managing customer advocacy programs

• Background in implementing effective partner marketing initiatives

Compensation Bands:
Tier Guide

Tier A: $160,000 - $176,000

Tier B: $139,400 - $174,200

Tier C: $136,000 - $170,000

#LI-Remote

#LI-KL1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

As a principal engineer in the platform team you will develop a broad understanding of the current security landscape. Working with other senior engineers and subject matter experts you will apply your practical ML experience to tackle critical problems in computer security. Please join us in making the world safer.

What You Will Do

• A structured onboarding to get you up to speed in 90 days

• Company and Tech onboarding in the first 30 days

• Context and Stakeholder onboarding in 30-60 days

• Fully productive after 90 days

• Review HackerOne’s AI plans and suggest areas of improvement and additional investment

• Contribute directly to the team’s velocity by writing code 

• Work with your Principal and Distinguished engineer colleagues on an ML roadmap 

• Mentor and coach other Engineers

Minimum Qualifications  

• 10+ years experience building production software systems

• Experience building, integrating and deploying ML models in production environments

• Must be based remotely in US or Canada. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Ruby/Rails experience

• Experience with Computer Security from a red team and/or blue team perspective

• Experience with ML Ops pipelines for continuous evaluation, improvement and deployment

Compensation Bands:
Tier Guide

Tier A: $215k-$255k

Tier B: $194k-$243k

Tier C: $183k-$229k

Canada: $200k-$250k CAD

#LI-Remote

#LI-HM1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

Are you passionate about bringing innovative SaaS products to the marketplace? Are you a strategic marketing leader who can message and position technology so that others can get excited too? HackerOne is looking for a Sr. Product Marketing Manager to drive strategic initiatives and collaborate on go-to-market and product strategies across the organization.

At HackerOne, Product Marketing is a highly strategic function where creativity and insight converge. Our team thrives on understanding the intricacies of how and why customers use our products, and we're looking for someone who shares this passion.

As a natural storyteller, you will excel in translating your deep product understanding into compelling positioning and content. Your impact will be felt across the entire customer lifecycle as you deliver targeted content, equip sales and customer success teams with compelling stories and talking points, and contribute to the evolution of our brand through impactful product launches

This position reports to our Vice President of Product Marketing and can be based anywhere within the United States, Canada, or UK.

What You Will Do

• Product Launches: Lead successful product launches by owning the go-to-market strategy for new customer segments, including positioning, packaging, demand generation, internal enablement, etc.

• Messaging: Craft and implement a compelling customer-centric narrative that defines our product, value proposition, and competitive differentiation 

• Cross-functional Alignment: Partner with cross-functional teams to research, plan and implement go-to-market tactics that increase demand, revenue, and retention

• Enablement: Work collaboratively with Sales and Customer Success teams to deliver product and presentation training, convey competitive information, and drive customer acquisition and adoption goals

• Market Intelligence: Understand and stay abreast of the customer and competitive landscape and industry news to best influence our marketing strategy

Minimum Qualifications  

• 5+ years of product marketing experience in B2B Enterprise SaaS is required, cybersecurity is a strong preference.

• Experience with information/cyber security products is required but you recognize the community we’re building at HackerOne. We’re open, collaborative and view security as an enabler for organizations that should be openly assessed. 

• Your exceptional influencing skills are very effective with executives, individual contributors, and industry analysts.

• You’re a driver and thrive on problem solving and collaborating cross-functionally (Product, Engineering, Sales, Services, Finance) to craft your POV with a bias towards action. 

• You are data-driven and analytical and use data to make informed decisions.

• Direct experience working through pricing and monetization strategies.

• Good understanding of public cloud platforms, including at least one of either: Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).

• Comfortable with creating and delivering presentations in a range of environments, from industry conferences to customer meetings to analyst briefings.

• Outstanding verbal and written communication skills.

• Must be based remotely in US, Canada, or UK. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Compensation Bands:
Tier Guide

Tier A

$153K – $204K • Offers Equity

Tier B

$135K – $180K • Offers Equity

Tier C

$130K – $173K • Offers Equity

UK

£76K – £102K • Offers Equity

#LI-Remote

#LI-HM1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

Are you passionate about crafting robust, enterprise-level solutions? Do you feel confident in a business support role, working hand-in-hand with customer success managers and working on the most pressing issues? Our Bug Bounty Support team is expanding, and we are seeking a skilled engineer who thrives on the complexities of seamless integrations, scalable automations, and intuitive features customers will love. We're aiming to create the best possible environment for our enterprise customers, and we are looking for passionate engineers who have customers' success at heart.

Your work will go beyond code. You'll master the entire stack, building elegant solutions for our platform. We value proactive individuals who take full ownership of projects, translating business needs into exceptional results. If you want to see the real-world impact of your contributions and help shape the future of HackerOne, this is the role for you.

What You Will Do

• During your first 90 days, you will meet your fellow Software Engineers, learn our codebases and enterprise products and start hands-on coding. You will pair with more experienced team members to work together on some of the tasks and start to deliver independently.

• Your experience from here is yours to own. From leading important new projects to working hand in hand with our principal engineers and designers!

• Long term, you will: 

  • Work as a project lead together with stakeholders, designers and product leaders

  • Build, ship and maintain highly-available, performant and durable features focused on (but not limited to) enterprise customers of our platform

  • Work with your team to deliver key results for impactful objectives

  • Be a part of cross-squad initiatives

  • Mentor and be mentored by other engineers 

Minimum Qualifications  

• 5 years of full-stack Software Engineering experience

• Affinity and willingness to work in a business support role for enterprise customers

• Experience with working in a Product or SaaS company

• Documented experience leading technical projects through all phases of the Software Development Lifecycle

• Must be based remotely in Canada, Eastern Timezone. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Experience with:  Ruby on Rails, ReactJS and TypeScript, generative AI, ElasticSearch / OpenSearch, GraphQL

Compensation Range:

Canada: $108k-$116k CAD

#LI-Remote

#LI-HM1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

HackerOne is seeking a Principal Analytics Engineer to join our DataOne team. You will lead the discovery, architecture, and development of high-impact, high-performance, scalable source of truth data marts and data products. Joining our growing, distributed organization, you'll be instrumental in building the foundation that powers HackerOne's one source of truth.

As a Principal Analytics Engineer, you'll have the autonomy to lead challenging projects and foster collaboration across the company. Leveraging your extensive technological expertise, domain knowledge, and dedication to business objectives, you'll drive innovation to propel HackerOne forward.

DataOne’s Mission & Vision

DataOne democratizes source of truth information and insights to enable all Hackeronies to ask the right questions, tell cohesive stories and make rigorous decisions, so that HackerOne can delight our Customers and empower the world to build a safer internet. 

The future is one where every Hackeronie is a catalyst for positive change, driving data-informed innovation while fostering our culture of transparency, collaboration, integrity, excellence, and respect for all.

What You Will Do

Your first day will start with a warm welcome and technical onboarding!

• Your first 30 days will focus on getting to know HackerOne. You will join your new squad and begin onboarding - learn our technology stack (Python, Airflow, Snowflake, DBT, Meltano, Fivetran, Looker, AWS), and meet our Hackeronies.

• Within 60 days, you will deliver impact on a company level with consistent contribution to high-impact, high-performance, scalable source of truth data marts and data products.

• Within 90 days, you will drive the continuous evolution and innovation of data at HackerOne, identifying and leading new initiatives. Additionally, you foster cross-departmental collaboration to enhance these efforts.

Your journey doesn't stop here: your manager will work with you on your growth path toward the future of your career so you become the best version of yourself!

After 90 days, you will:

• Deliver impact by developing the roadmap for continuously and iteratively launching high-impact, high-performance, scalable source of truth data marts and data products, and by leading and delivering cross-functional product and technical initiatives.

• Be a technical paragon and cross-functional force multiplier, autonomously determining where to apply focus, contributing at all levels, elevating your squad, and designing solutions to ambiguous business challenges, in a fast-paced early-stage environment.

• Drive continuous evolution and innovation, adoption of emerging technologies, and implementation of industry best practices.

• Champion a higher bar for discoverability, usability, reliability, timeliness, consistency, validity, uniqueness, simplicity, completeness, integrity, security, and compliance of information and insights across the company.

• Provide technical leadership and mentorship, fostering a culture of continuous learning and growth.

Minimum Qualifications  

• 12+ years experience as an Analytics Engineer, Business Intelligence Engineer, Data Engineer, or similar role w/ proven track record of launching source of truth data marts.

• 12+ years of experience building and optimizing data pipelines, products, and solutions.

• Extensive experience working with various data technologies and tools such as Airflow, Snowflake, Meltano, Fivetran, DBT, and AWS.

• Strong proficiency in SQL for data manipulation in a fast-paced work environment.

• Strong proficiency in creating compelling data stories using data visualization tools such as Looker, Tableau, Sigma, Domo, or PowerBI. 

• Proven track record of having substantial impact across the company, as well as externally for the company, demonstrating your ability to drive positive change and achieve significant results.

• Must be based remotely in the United States. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Strong proficiency in at least one data programming language such as Python or Scala.

• Experience working within and with data from business applications such as Salesforce, Clari, Gainsight, Workday, GitLab, Slack, or Freshservice.

• Proven track record of driving innovation, adopting emerging technologies and implementing industry best practices.

• Passion for working backwards from the Customer and empathy for business stakeholders.

• Thrive on solving for ambiguous problem statements in an early-stage environment.

• Excellent communication skills, and can present data-driven narratives in verbal, presentation, and written formats.

• Experience shaping the strategic vision for data.

• Experience designing advanced data visualizations and data-rich interfaces in Figma or equivalent.

• Experience working with Agile and iterative development processes.

• Work US EST or CST time zones.

Compensation Bands:
Tier Guide

Tier A

$196K – $250K • Offers Equity

Tier B

$176K – $220K • Offers Equity

Tier C

$166K – $210K • Offers Equity

#LI-Remote

#LI-KL1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.